This privacy policy explains the collection and use of data by Petra GmbH, Schumannstr. 27, 60325 Frankfurt am Main as the data protection controller.
If you have any questions about data protection, you can contact us by phone at +49 (0) 6997546240 or by email at support@vitayes.de
If you decide to create an online customer account, we will initially use your details exclusively for these purposes. With the user name or email address and password you specify, you will then have access to your online customer account and can create and manage your addresses and payment methods, as well as view your previous orders.
Of course, you can close your online customer account at any time. Please write to us, preferably electronically from the email address associated with your account. The online customer account will then no longer be accessible from the Internet.
We will initially only use your email address for contractual purposes, such as to send you information about the status of your order. Only if you give us your express consent, you allow us to use your email address for advertising purposes - which you can revoke at any time. You can currently give the following consent:
"□ Yes, I would like to stay up to date about cosmetics. I therefore agree, with the right to revoke at any time, to receive the newsletter from Petra Gmbh Vitayes, Schumannstr. 27, 60325 Frankfurt am Main, by email with interesting offers and current information on the topic."
In order to make our website user-friendly and to optimally tailor it to your needs, we use cookies in some areas. "Cookies" are small files that are sent to your computer via your web browser or other programs and stored locally on your computer's hard drive and kept ready for later retrieval. They enable our system to recognize your browser and to be able to provide you with certain services, such as the shopping cart function.
You can declare your consent to or rejection of cookies - including for web tracking - via the settings of your web browser. You can set your web browser to notify you when cookies are set or to reject cookies in general. If you deactivate cookies using your browser, however, various functions on our website will no longer be available to you. You can find out about this option for the most commonly used browsers using the following links:
We carry out analyses of data from website usage (“web tracking”) exclusively anonymously or with pseudonymous profiles. Data from pseudonymized web tracking is never combined with information identifying the bearer of the pseudonym.
We collect usage data about every access to the online offer. The usage data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. We use the usage data without assigning it to the user personally and only with an anonymized IP address for statistical evaluations for the purpose of operating, securing and optimizing the online offer. A personal or personally identifiable evaluation is possible if there is a reasonable suspicion of illegal use based on concrete evidence.
We use the so-called double opt-in procedure to send newsletters: You will only receive a newsletter from us by email if you have previously expressly confirmed that we should activate the newsletter service. After you register, you will receive a notification email. By clicking on the link contained in this email, you confirm that you wish to receive newsletters from us. If you do not wish to receive any further newsletters at a later date, you can object at any time without incurring any costs other than the transmission costs. Write us an email to support@vitayes.de or click on the unsubscribe link that you will find in every newsletter we send.
If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range, such as those you have already purchased, by email. You can object to this use of your email address at any time by sending a message to the contact option described below (support@vitayes.de) or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.
As a customer of ours, you will sometimes be asked by email to rate the products you have purchased and our shop. Your rating helps us to improve the quality of our products and services and to optimize our offering. If you no longer wish to receive a request for a rating from us, you can object to this at any time without incurring any costs other than the transmission costs. Write us an email to support@vitayes.de or click on the unsubscribe link that you will find in every email we send you requesting a rating of our services.
We use your data for advertising purposes if we are convinced that we, our affiliated companies and our partners have attractive offers for you. If you no longer wish to receive advertising from us by post, you can object to this at any time without incurring any costs other than the transmission costs. Write us an email to support@vitayes.de or call us (+49 (0) 6997546240). After receiving your objection, we will immediately refrain from sending you any further marketing information and we will not pass on the data for advertising purposes after that.
This website uses Google Analytics, a web analysis service provided by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, Google will shorten your IP address beforehand within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
Furthermore, this website uses Google Analytics reports for demographic characteristics and interests. The data collected in this way is used exclusively anonymously for market research purposes.
You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by using the procedure described under no. 4 for your browser. You can also prevent Google from processing this data by downloading and installing the browser plug-in available under the link http://tools.google.com/dlpage/gaoptout?hl=de.
We save the contract text and send you the order data and our terms and conditions (as a link) by email. You can also view the terms and conditions on the website at any time. You can view your past orders in your user account. If you do not have a user account, your order data is not accessible via the Internet.
The security of your data is very important to us. Personal information exchanged between you and our website is always transmitted via encrypted connections that correspond to the current state of the art. We also take technical and organizational security precautions to protect your personal data managed by us against accidental or intentional manipulation, loss or access by unauthorized persons. Our data processing and our security measures are continuously improved in line with technological developments. Our employees are of course obliged to maintain data confidentiality.
If you choose one of the payment options from our partner Billpay GmbH , you will be asked during the ordering process to consent to the transmission of the data required to process the payment and to an identity and credit check to Billpay. If you give your consent, your data (first and last name, street, house number, postcode, city, date of birth, telephone number) and the data related to your order will be transmitted to Billpay.
For the purpose of its own identity and credit check, Billpay or partner companies commissioned by Billpay transmit data to credit agencies (credit agencies) and receive information from them and, if applicable, credit information based on mathematical-statistical procedures, the calculation of which includes address data, among other things. Detailed information on this and the credit agencies used can be found in the data protection provisions of Billpay GmbH.
Furthermore, Billpay may use third-party tools to detect and prevent fraud. Data obtained using these tools may be stored by third parties in encrypted form so that only Billpay can read it. This data will only be used if you select a payment method from our cooperation partner Billpay; otherwise the data will automatically expire after 30 minutes.
Of course, you can object to the use of your personal data for advertising purposes at any time or revoke any consent you have given in this regard. To do so, send us an informal message (see above). To reject cookies or Google Analytics, see above. In addition, you have the legal right to free information about your stored data and, if applicable, the right to correct, block or delete this data. To do so, write us an email at support@vitayes.de or call us (+49 (0) 6997546240).
In general, we do not pass on any personal data to third parties unless they are service providers that we involve in the execution of the order (logistics partners, payment system service providers) or you have given us permission to do so.
Status: 11.05.2017
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